The BPO Leaders Breakfast

An exclusive breakfast discussion for C-level executives of prominent BPO firms in Malaysia

Hosted by Automation Anywhere, The BPO Leaders Breakfast is set up to offer a relaxed and intimate forum for C-level executives and other executives of prominent BPO firms in Malaysia to discuss, debate and share experiences over breakfast.

Our discussions are very much inclusive and involve all the wealth of experience from the senior peers in the room.

You can find some pictures and videos of past events on our Instagram page: All discussion abide by Chatham House Rules.

C-level executives and other decision-makers of BPO companies in Malaysia.

Attendance is by invitation only and is, of course, complimentary for those invited.

The Evolution of the BPO Sector and The Role of Technology

Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. However, in recent years, there has been a remarkable transformation, where BPOs emerged as a value proposition taking centre stage. Technologies such as Artificial Intelligence, Robotic Process Automation, and Cognitive Automation have a big role to play in this transformation. Businesses that have a competitive edge in today’s scenario are the ones that leverage the power of technology.

We will be bringing together key executives from Malaysia’s BPO community for breakfast to discuss the role of technology within the ever-evolving BPO Sector:

  • How is technology changing the value proposition of outsourcing?
  • How specifically is that changing Malaysia’s role in the BPO sector?
  • What are some of the hurdles and challenges faced by BPOs looking to digitally transform their offering?
  • Other related issues that BPO decision makers face today

8:00 AM Arrival of guests and breakfast reception
8:30 AM Welcome by The Ortus Club and a short address by Automation Anywhere
8:45 AM Discussion instigated by the moderator and continued by the group over breakfast
9:30 AM Breakfast Discussion comes to a close and continuation of networking

Sheraton Petaling Jaya
Jalan Utara C, Petaling Jaya 46200 Malaysia

  • Chief Executive Officer & Founder at Brandt International
  • Chief Executive Officer at SRG Asia Pacific
  • Chief Technology Officer & Co-Owner at Astiotech
  • Chief People Officer at Brandt International
  • Group Managing Director at Wingo Starr Group
  • Executive Director & Co-Founder at Data Cohorts
  • Country Director at Denave Malaysia
  • Country Director at Teledirect Telecommerce
  • Country Head at Globee GBS
  • Executive Director at Advance Information Marketing

Wednesday, 26th of June 2019

Sheraton Petaling Jaya Hotel

Apply to attend The BPO Leaders Breakfast. 

Hosted by: