The CX and IT Leaders’ Virtual Masterclass

An exclusive online forum for executives in the banking, financial services & insurance industry

This Masterclass, brought to you by Axway, is set up to offer an intimate online forum for executives responsible for information technology and the cloud across the United Kingdom.

Our discussions are very much inclusive and involve all the wealth of experience from the senior peers.

Job titles include CIOs, CEOs, CXOs, Presidents, Heads, Directors and VPs responsible for IT, cloud, innovation, CX and the like from prominent firms across the United Kingdom.

Attendance is by invitation only and is, of course, complimentary.

The heart of open banking: hyper-personalised CX

The open banking movement, which involves hyper-personalised CX and extending ecosystems through partnerships, is already seen as the key to how financial institutions will operate in the future. This approach is designed to put the customer in the driver’s seat and level the playing field by providing them with more choices and making their lives easier through technology. Data and APIs now play a strategic role in the delivery of open banking, open insurance, and open finance, enabling the access and interface to third-party providers. 

  • How can adopting an API first model accelerate agility and innovation?
  • What is the key to successful customer data access management? How can organisations layer a consent model for digital identity to build trusted relationships?
  • How should financial institutions build an effective API strategy for the long term?

2:00 pm: Welcome by The Ortus Club and short address from Axway
2:10 pm: Start of Fireside Chat – discussion on topic + subtopics
2:30 pm: Q&A
3:15 pm: Discussion brought to a close by Axway

Axway is an enterprise integration company that has been working in digitally transforming enterprises. They have pioneered in managing file transfer, B2B integration, API management, content services, and other mission-critical solutions continue to be a big difference-maker to our customers.

Aways is fueled by your customer’s experience which is why their team helps deliver brilliant digital experiences that improve the value of heritage infrastructure and empower you to interact with customers wherever and however they want to engage.

Thursday, 25th of March, 2021

2:00 PM BST

Hosted by:

Martie BautistaThe CX and IT Leaders’ Masterclass