The Digital and Marketing Leaders’ Virtual Roundtable

An exclusive online discussion for Digital Transformation, eCommerce, CRM and Marketing leaders in United Kingdom and Benelux

Hosted by Insider, The Digital and Marketing Leaders’ Virtual Roundtable offered an intimate online forum for Marketing leaders from prominent firms in United Kingdom and Benelux.

Our discussions are designed to be very inclusive and interactive, ensuring to leverage the wealth of experience from your senior peers.

Post-purchase Experience: Building Lasting Loyalty

Marketing innovation is critical for success in today’s competitive world. Modern marketers and cut-edge organisations know this well and are on constant lookout for new solutions to help their businesses thrive. While acquiring new customers is extremely valuable, equal or superior effort should be put in building lasting loyalty.

Successful businesses are now inspired to adopt solutions aimed at improving communication with the customer, promoting ease of use in the user journey, and building an overall outstanding consumer experience aimed at winning over the target audience’s heart. Thanks to co-operative resources such as omnichannel solutions, organisations are now finding new ways to increase growth by prioritising customer satisfaction.

  • How are B2C marketing leaders currently improving business outcomes? How are they driving second-time purchases?
  • How are modern organisations improving their customer experience strategies?
  • How can customer journey orchestration solutions support both retail and e-commerce businesses in their journey towards customer loyalty?

9:50 am  Log in of the guests
10:00 am  Ortus Master of Ceremonies to make introductions
10:05 am  Short Introduction by Insider
10:10 am  Discussion instigated by the moderator and continued by the group
11:00 am  Discussion closed by moderator, end of session

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1:50 pm  Guest to check-in online
2:00 pm  Ortus Master of Ceremonies to make introductions
2:05 pm  Short Introduction by Insider
2:10 pm  Discussion instigated by the moderator and continued by the group
3:00 pm  Discussion closed by moderator, end of session

Insider is the first integrated AI-Powered Growth Management Platform recognized by global brands across retail, travel, media finance & banking, automotive, eBetting and more. The company works with over 19 countries, helping marketers grow by delivering consistent and personalized experiences across channels.

Thursday, 12th of November, 2020

10:00 AM / 2:00 PM (GMT+1)

Attended by:

Co-Founder and CEO at Flowerbx
CMO at iBlood
CMO and CDO at Bcc Elektro-Speciaalzaken
Head of Ecommerce at Pact Coffee
Head of Marketing Operations B2B at VodafoneZiggo
Sr. Director of Digital Strategy & Innovation at Adidas
Director of eCommerce & Customer Engagement at Ted Baker
Director of Marketing & Innovation at Brabantia
Sr. Manager of CRM & Insights at Benefit Cosmetics
Sr. Manager of Loyalty & Global Marketing at Pandora
Manager of Digital Product at Tails.com
Manager of Sales at MediaMarkt

Hosted by:

Insidinsider_high_resolution_loger

Martie BautistaThe Digital and Marketing Leaders’ Roundtable