The Era of Hyperautomation and Multiexperience Virtual Roundtable

An exclusive online discussion for IT leaders across the APAC Region

The Ortus Club, in collaboration with ServiceNow, brought together a select group of IT leaders and discussed different strategic technology trends that are likely to impact their workplace over the next few years.

Our discussions are designed to be very inclusive and interactive, ensuring to leverage the wealth of experience from your senior peers.

The Era of “Hyperautomation” and “Multiexperience”

In its Top 10 Strategic Technology Trends for 2020 report*, Gartner identifies “Hyperautomation” and “Multiexperience” as two of the top people-centric trends.  Hyperautomation is defined as “a state in which organisations use a combination of AI and ML to rapidly identify and automate all possible business processes”, whereas Multiexperience “replaces technology-literate people with people-literate technology”.  

In this new era of physical distancing and remote working, adopting these two trends to an organisation’s digital transformation agenda can increase customer and employee satisfaction and service availability while reducing costs.  

  • What emerging technologies are likely to be adopted to support “Hyperautomation” and “Multiexperience”?
  • How can companies mitigate the impact it will have on the workforce while keeping it fully engaged?
  • How can organisations embrace enterprise agility to deliver value faster while reducing costs?

Gartner Top 10 Strategic Technology Trends for 2020

9:50 am: Guests to check-in online
10:00 am: Welcome by The Ortus Club
10:05 am: Introduction of participants
10:15 am: Discussion instigated by the moderator and continued by the group
11:20 am: Lucky draw & closing
11:30 am: End of session

ServiceNow (NYSE: NOW) is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise.

Wednesday, 21st of October, 2020

10:00 AM (GMT+8)

Attended by:

CIO at Malaysia Airports
Chief RPA at Mindef
SVP and Head at DBS
Head of Delivery Planning at UOB
Head of IT Security at Aboitiz Group of Companies
Director of Core Infra Operation Services at CIMB
Deputy Director of Digital Strategy at Mindef
VP of Data Engineering at Lazada

Hosted by:

Martie BautistaThe Era of Hyperautomation and Multiexperience Roundtable