IT Workflow Optimisation: Bringing Processes To Life
2020 has turned into the year when artificial intelligence and technology finally move beyond the hype and become a necessary addition to business operations. There’s no doubt that IT is at the heart of the business transformation that will drive future success.
To fulfil their full digital potential, organisations must find a way to deliver IT service management and IT operations management that work in unison, to improve service quality, speed up operations, reduce costs, offer greater insight into performance and boost the end‑user experience.
- How are organisations making the most of IT workflow optimisation?
- How is AI transforming IT Service Management and how will it affect its role in the future?
- What other trends are appearing in IT Asset Management?