The Marketing and Digital Leaders’ Virtual Masterclass

An exclusive online discussion for marketing and digital leaders involved in the insurance sector across the Asia Pacific

The Marketing and Digital Leaders’ Virtual Masterclass is set up to offer an intimate online forum for marketing and digital leaders involved in the insurance sector across the Asia Pacific.

Our discussions are designed to be very inclusive and interactive, ensuring to leverage the wealth of experience from your senior peers.

Job titles include CEO, CXO, CIO, CTO, CDO, SVPs and other senior decision-makers responsible for marketing, digital and insurance from prominent firms across the Asia Pacific.

Attendance is by invitation only and is, of course, complimentary.

Technovation in Insurance: Be Ready for 2021

Although the impact of COVID-19 has been less radical in insurance, it has still profoundly changed customer expectations, urging companies to seize innovative opportunities beyond their usual practices. These new demands have currently converted technology transformation into the DNA of the insurance sector.

Firms are revising the state of their individual insurers’ customer journeys and finding that most sit either in the stages of resiliency or recovery. Consequently, their main goal remains to achieve sustained resilience in the face of uncertainty.

  • Which technologies are insurance businesses currently adopting to innovate, personalise and improve their customer experience?
  • What key digital trends are influencing insurance leaders’ business strategies?
  • How can insurance companies successfully find new customers while retaining existing ones in the technovation era?

4:00 pm: Ortus Introduction
4:05 pm: Anmol Introduction and Guest Speaker
4:08 pm: Guest Speaker Presentation begins
4:30 pm: Insider case study presentation by Anmol
4:40 pm: Q&A
5:00 pm: End of session

Insider is the first integrated AI-Powered Growth Management Platform recognized by global brands across retail, travel, media finance & banking, automotive, eBetting and more. The company works with over 19 countries, helping marketers grow by delivering consistent and personalized experiences across channels.

  • CEO at nib Group
  • CEO and EVP at Generali 
  • SVP of Digital Customer Experience at HSBC Insurance
  • Head of Operations Transformation at Chubb Life
  • Head of Digital at Manulife
  • Head of Digital at Berjaya Sompo
  • Head of Digital Channels at Pru Life
  • Head of Marketing at Medibank
  • Head and Director at Prudential
  • Head and VP of IT Business Transformation at AIA
  • Director of Customer Communications at AXA
  • VP of the Digital Marketing Platform at Siam Commercial Bank 
  • VP and Data Steward at Great Eastern
  • AVP of Marketing Insights at Liberty Mutual Insurance
  • GM of Customer Strategy & Experience Design at the NRMA

Thursday, 21st of January, 2021

4:00 PM GMT+8

Hosted by:


Martie BautistaThe Marketing and Digital Leaders’ Masterclass