In today’s technology driven world, it’s critical that service companies have a true connected company. From sales to project closure – the right project management tools are essential in creating data views that facilitate a successful project from start to finish. It starts with CRM and the project management solution that then integrates with the ERP foundation. Integrating the workforce, project insights and mobility to thrive in the digital era is critical.
However, the unfortunate reality is that most service companies still use old, time-consuming and very manual techniques to find data and transform it into the format they need. In addition, they have too many tools used by too many disparate staff in too many silos without enough connection to their workers to give them the tools they need to perform in today’s evermore tech-heavy and complex cloud-based world.
Modern services companies are solving these problems and more by integrating their solutions and Business Intelligence tools while also considering AI and IOT solutions to extend their view even further.
In this interactive discussion, facilitated by a Microsoft Business Application Expert and Avanade’s Professional Services Practice Leader, you’ll have the opportunity to provide input and hear about current trends, tactics on how service companies are meeting this challenge head-on to remove silos, share information and connect to and motivate workers in creative ways.
Topics of discussion will include:
- Trends in information and data analysis
- How companies are connecting their systems, staff, customers, workers, and executives.
- Where are the silos of data and how do I get them out of the silo to report real-time
- User adoption and change management of new tools
- How CRM, Project Management, and ERP are integrated to create the solution to meet today’s goals.
This event is part of a special “Café Series,” which, in addition to delivering an engaging discussion on hard-hitting topics, also provides a complementary metal coffee tumbler, artesian coffee, and virtual entertainment.
The Professional Services Café Series is tailored to senior leaders responsible for information technology, finance, operations, business processes, and the like.
Job titles include but are not limited to: CIO, CFO, COO, VPs, Heads, and Directors of Consulting, PMO, Business Processes, Business Applications, etc.
Attendance is by invitation only and is of course, complimentary for those invited.