Join an interactive session with the Microsoft GM and Avanade Professional Services Practice Leader


December 9th, 2020

1:00 PM – 2:00 PM


Hosted By:

This event is part of the:




In today’s changing environment it’s critical that service companies have the right project management tools, ERP foundation, integrated workforce, project insights and the right mobility to thrive in the digital era. However, the unfortunate reality is that most service companies feel they have too many tools used by too many disparate staff in too many silos and not enough connection to their workers with the tools they need to perform in today’s ever more tech heavy and complex service cloud based, connected workers.

In this interactive discussion, facilitated by Avanade and Microsoft, you’ll have the opportunity to provide input and hear from industry experts about how service companies are meeting this challenge head on by using the right integrated tools to remove silos, share information and connect to and motivate workers in creative ways.

Topics of discussion will include:

  • Learn about the MS Project Operations Solution
  • What are the tools you are using for project management and what they do and not do
  • Where are the silos of data and how do I get them out of the silo to report real time
  • User adoption and change management of new tools
  • Why ERP is the foundation of the project management tool
  • How Project Management integrates to your ERP

This event is part of a special “Café Series,” which, in addition to delivering an engaging discussion on hard-hitting topics, also provides a complementary metal coffee tumbler, artesian coffee and virtual entertainment.

The Professional Services Café Series is tailored to senior leaders responsible for information technology, finance, operations, business processes, and the like.

Job titles include but are not limited to: CIO, CFO, COO, VPs, Heads Directors of Consulting, PMO, Business Processes, Business Applications, etc.

Attendance is by invitation only and is of course, complimentary for those invited.


Adapting Your Workforce to the Digital Era

Now more than ever, finding the right workforce with the relevant skill sets to thrive in the digital era is fundamental. Unfortunately, however, business leaders in the manufacturing sector feel their teams do not have the knowledge needed to outperform in today’s tech-heavy and complex manufacturing environment.

Although this was visible prior to the pandemic, the problem has now worsened as manufacturers have been forced to rapidly increase their adoption of Industry 4.0 technologies.

  • How are manufacturers currently hiring, retaining, training and upskilling their workforce?
  • What are the best ways of identifying and attracting top talent?
  • How can companies establish a culture of innovation, creativity and learning?
  • How can decision-makers manage the challenges of an ageing manufacturing workforce?


North America Industry Lead

Avanade Professional Services Industry Lead, 2018 – Present Functional subject matter expertise Professional Services Industry. Project Management and Accounting, Finance, Supply Chain, Business Process Flow, System Development Design and Management Hargrove, Inc., Sr IT Executive ePartners, Inc., Director Northeast Offices – Boston, Washington DC, New York Information Resource Associates, Director Services, ERP Consultant, ERP Project Manager 10 years of ERP Consulting Systems Experience, 9 Years ERP System Buyer and User 10 Years, VP Finance Public Company, CFO Group of Companies

General Manager of Dynamics 365 Project Operations

Gurkan joined Microsoft in 2004 and currently leads the product strategy and engineering teams delivering the Dynamics 365 Project Operations solution combining capabilities from Microsoft Project for the Web, Project Service Automation and the Finance & Operations Service Industries solutions. These solutions include Expense Management, Time Management, Project Accounting, Project Management, Resource Management & Scheduling, and Billing.

Prior to his current role Gurkan led the Dynamics 365 Solution Architecture team in R&D, focusing on CRM implementations. In this role he led a global team of 70+ technical experts across the Dynamics 365 product and solution portfolio, focused on driving successful Dynamics implementations for the largest and most complex customers. His team also provided support globally to top Dynamics partners and Global ISVs, driving initiatives and tooling geared towards continually increasing predictable deployment of Dynamics solutions, reducing time to market and overall TCO for customers.

Prior to joining R&D, Gurkan was the enterprise services practice manager for the Middle East and Africa headquarters of Microsoft Consulting Services. Responsibilities included creating the services business strategy and managing the regional technical consulting team. In this role he worked with CxOs for large enterprise customers across the Middle East and Africa region to solve business problems with MSFT software, leveraging the Microsoft partner ecosystem to deliver high quality solutions.


12:55 PM: Check-in and Welcome

1:00 PM: Challenges in the Workforce

1:10 PM – 1:40 PM: Interactive Session

1:40 PM – 1:50 PM: Presentation from Avanade & Microsoft, Real-World Examples

1:50 PM – 2:00 PM: Q&A Session

Hosted by:


JamieProfessional Services Café Series