The Resilience in Retail Virtual Roundtable

An exclusive online discussion for senior executives in the retail industry across Singapore

Hosted by Stripe, The Resilience in Retail Virtual Roundtable offered an intimate online forum for senior executives in the retail sector across Singapore. 

Our discussions are designed to be very inclusive and interactive, ensuring to leverage the wealth of experience from your senior peers.

Resilience in Retail: how Asia’s retailers are adapting in the face of rapid change

Last year was unlike any other for Asia’s retail industry. Leaders continue to face constant change as consumers adopt new purchasing habits. Customer experience, especially online, has become a critical differentiator in a crowded space of clones and competitors. Consequently, savvy retail executives are turning to modern-day technology to launch additional revenue streams and accelerate global expansion. Many are upgrading their legacy payment setups to overcome new challenges and adapt even faster.

  • How are retailers adapting to the new normal and finding ways to expand?
  • Which strategies can leaders implement to remove blockers associated with international expansion?
  • How can retailers tackle new challenges brought about by rapid consumer migration online?
  • How can payment technology be used strategically to accelerate growth and improve customer experience?

10:30 am: Introduction by Ortus Club
10:35 am: Introduction of participants
10:45 am: Short address from Stripe
10:50 am: Resilience In Retail: how Asia’s retailers are adapting in the face of rapid change
11:00 am: Discussion instigated by the moderator and continued by the group
11:45 am: End of session

Stripe builds the most powerful and flexible tools for internet commerce. Whether you’re managing an e-commerce store, subscription service, or marketplace, Stripe can help you easily accept and manage payments, and scale your business more efficiently. Millions of businesses, from startups to public companies like Amazon, Shopify, Wish, and many more rely on Stripe to run sophisticated financial operations and reach global customers with a single integration.

Stripe helps you process payments in 135+ currencies, and easily access a variety of payment methods, including Apple Pay, Google Pay, Alipay, and dozens of local options. Instantly benefit from powerful features like machine learning fraud prevention, 24×7 phone and chat support, real-time reporting, and tools to help you build subscription business models. Plus, take advantage of a rich third-party ecosystem, including integrations with popular platforms like Magento, WooCommerce, and Xero.

Wednesday, 17th of March, 2021

10:30 AM SGT

Attended by:

CEO at Changi Airports International 
CEO at FJ Benjamin 
CEO at DKSHSmollan
CRO at Zalora
COO at Love, Bonito
President at JD.com
Head of Marketing & e-Commerce at Sephora
Head of e-Commerce at Lego Group
Head of Customer Experience at IKEA 
Head of Customer Relationship Management at NTUC FairPrice
Head of Digital Strategy and PMO at NTUC Enterprise 
Head of Commercial at FoodPanda
Director of Regional Retail at Indo+Suisse Group

Hosted by:

Martie BautistaThe Resilience in Retail Roundtable