Asia Industry Virtual Event

An exclusive seminar for FSI executives responsible for digital transformation in the APAC region

The Asia Industry Virtual Event is set up to offer a forum for FSI professionals in the APAC region, who are looking to optimise their digital transformation journies.

The forum will look at how companies are increasing agility through transformation and some of the pitfalls they’ve come up against as a result.

Those interested in optimising their digital transformation journies within their respective organisations.

Attendee job titles include, but is not limited to: 

C-levels/Heads/Directors/Senior Managers of Information Technology, Digital Transformation, Customer Experience, and the like.

Attendance is complimentary for those invited.

Digital Disruption and The Age of Experience

Financial institutions will need to identify and document the people, processes, technology, facilities, and information that support their important business services. Additionally, by attaching an impact tolerance to a business service, financial institutions can provide a clear focus of efforts to enhance their operational resilience: this may include plans to conduct business continuity exercises, apply continuous monitoring and communication plans for example.

Join us for this webinar where FSI Innovation Evangelist Elisha Harrington from ServiceNow’s Chief Innovation Office will talk about using next-gen technologies for reaching the pinnacle of providing the best customer and employee experiences whilst maintaining operational resilience.

  • Challenges of operational resilience and enterprise risk
  • How AI enables both automation of business activities and processes, and augmentation of human capabilities at scale
  • Ensure compliance by gaining visibility across the end to end business services
  • Value of strengthening both customer and employee experience

10:00 am – 10:10 am    Housekeeping and Keynote

10:10 am – 10:12 am    Changeover to Individual Track

10:12 am – 10:15 am    Welcome Address by Moderator

10:15 am – 10:25 am    Industry Insight to DX

10:25 am – 10:50 am    Customer Use Case – BNZ

10:50 am – 11:00 am    Q&A and Lucky Draw

Wednesday, 25th of March 2020

10 AM – 11 AM SGT

Please register via the form below. Alternatively, you can email Kris ( to register. Upon registering, a calendar invite will be sent to you with the details on how to join the webinar.