How to approach your digital banking strategy
Online banking is far from a new concept, particularly in the Philippines, where digital wallets have taken the country by storm, but banks are still challenged to ensure quality, privacy, and security for their clients. Customer Identity and Access Management (CIAM) has become a key differentiator in this regard.
Numerous technologies are enabling the wholesale transformation of finance, from virtual assistants to facial recognition, empowering clients to enjoy new levels of accessibility. They have also paved the way for more opportunities to future-proof products and services across the banking world.
- How can virtual banking influence customer behaviour instead of simply responding to it?
- Why is a full digital transition necessary? Can a hybrid setup suffice?
- What new virtual banking innovations are companies currently evaluating?