The BPO Leaders Dinner

An exclusive dinner discussion for BPO leaders from Kuala Lumpur's fast growing outsourcing firms

Hosted by Telstra, The BPO Leaders Dinner is set up to offer a relaxed and intimate forum for IT decision makers, CEOs, CTOs, and CIOs of prominent BPO firms in Kuala Lumpur, to discuss, debate, and share experiences over a fine dining experience.

Our discussions are very much inclusive and involve all the wealth of experience from the senior peers in the room.

You can find some pictures and videos of past events on our Instagram page: All discussion abide by Chatham House Rule.

BPO leaders and decision makers of fast growing outsourcing firms in Kuala Lumpur.

Job titles include: CEOs, COOs, CTOs, CIOs, Heads of IT, Heads of Innovation, Heads of Digital Transformation, and other relevant executives.

Attendance is by invitation only and is complimentary for those invited.

The Evolution of the BPO Sector and The Role of Technology

Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. However, in recent years, there has been a remarkable transformation, where BPOs emerged as a value proposition taking center stage. Technologies such as cloud computing, website analytics, and social media networks have a big role to play in this transformation. Businesses that have a competitive edge in today’s scenario are the ones that leverage on the power of technology.

We will be discussing:

  • How is technology changing the value proposition of outsourcing?
  • In what way specifically is technology changing Kuala Lumpur’s role in the BPO sector?
  • What are some of the hurdles and challenges faced by BPOs looking to digitally transform their offering?
  • Other related issues that BPO Technology decision makers face on a day to day.

6:30 pm: Arrival of guests and reception
7:00 pm: Welcome by The Ortus Club and short address from Telstra
7:10 pm: Discussion instigated by the moderator and continued by the group
7:45 pm: Mains are served
8:00 pm: Discussion brought to a close and guests are encouraged to continue networking
9:00 pm: Change of seats before dessert


Tuesday, 5th of November 2019

Kuala Lumpur

Apply to attend The BPO Leaders Dinner

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