The BPO Leaders Dinner

An exclusive dinner discussion for IT decision makers, CEOs, CTOs, and CIOs of prominent BPO firms in the Philippines

Hosted by Telstra, The BPO Leaders Dinner is set up to offer a relaxed and intimate forum for IT decision makers, CEOs, CTOs, and CIOs of prominent BPO firms in the Philippines, to discuss, debate, and share experiences over a fine dining experience.

Our discussions are very much inclusive and involve all the wealth of experience from the senior peers in the room.

You can find some pictures and videos of past events on our Instagram page: All discussion abide by Chatham House Rules.

IT decision makers, CEOs, CTOs, and CIOs of prominent BPO firms in the Philippines.

Attendance is by invitation only and is complimentary for those invited.

The Evolution of the BPO Sector and The Role of Technology

Business process outsourcing has traditionally been viewed by the corporate sector as a means for businesses to cut down costs and improve profitability. However, in recent years, there has been a remarkable transformation, where BPOs emerged as a value proposition taking center stage. Technologies such as cloud computing, website analytics, and social media networks have a big role to play in this transformation. Businesses that have a competitive edge in today’s scenario are the ones that leverage on the power of technology.

We will be discussing:

  • How is technology changing the value proposition of outsourcing?
  • In what way specifically is technology changing the Philippines’ role in the BPO sector?
  • What are some of the hurdles and challenges faced by BPOs looking to digitally transform their offering?
  • Other related issues that BPO Technology decision makers face on a day to day.

6:00 pm: Arrival of guests and reception
7:00 pm: Welcome by The Ortus Club and short address from Telstra
7:10 pm: Discussion instigated by the moderator and continued by the group
7:45 pm: Starters served
8:00 pm: Discussion brought to a close and guests are encouraged to continue networking
9:00 pm: Change of seats before dessert

Manila House
Net Park Building 26th St., corner BGC, 5th Ave, Taguig, Metro Manila, Philippines,

Thursday, 9th of May 2019

Manila House

President and CEO of AIG

Country CEO of Conduent

CIO of Inspiro

COO of Eastvantage

COO of Eclaro

COO of ANZ Global Services & Operations

Chief Transformation Officer of Royal Cargo

Co-Founder & Country Manager of Demand Science Team

Country Manager of Ubiquity Global Services

EVP & Country Head of Personiv

Senior Vice President, Operations of iQor

Group VP, Operations of Concentrix

Managing Vice President & General Manager of Capital One

VP, East Asia Operations of Majorel

VP, Operations of Sitel

VP, Information Technology Infrastructure & Services Group of Microsourcing

Senior Director, Global Service Delivery of Sutherland

Director, IT of Sitel

Director, Acquire BPO

Director, Colliers

Site Leader, DXC Global Delivery Philippines Center of DXC Technology


Hosted by:

Mara Dela PazBPO Leaders – 1