The Neptune Dinner

An exclusive dinner discussion for Leaders in the Filipino BPO Sector

The Ortus Club, in conjunction with Sprout, hosted the Neptune Dinner last March 15th at Gallery I in the New World Hotel, Makati. This was an exclusive dinner for leaders in prominent BPO companies within the Philippines. The evening was set up to offer a relaxed and intimate forum in which business leaders were to meet and network with other senior peers as well as discuss some of the biggest and most burgeoning issues facing the sector this year.

We discussed issues facing the BPO sector, predominantly from an HR standpoint.

This year, the BPO sector is predicted to generate 1.3 million new jobs and grow at a staggering 17%.

Having achieved and surpassed its target for 2015, the BPO community is now regrouping and looking to set its sights on new targets and plan out a new roadmap for the industry 2022. While many predict a continuation of the meteoric rise that we have enjoyed in the last decade, others are sure that growth cannot be sustained at such a rate.

One of the biggest challenges that is facing the industry today is talent. Many firms complain of ever-increasing attrition rates, the cost of employment is on the march and there is an increasing lack of key skills as the demand increases while the supply remains constant.

6:30 pm: Arrival and drinks reception
7:00 pm: Welcoming and opening address
7:10 pm: Dinner discussion on “Issues faced by the BPO sector from an HR standpoint” initiated by the moderator and continued by the group
8:00 pm: Dinner is served as the discussion is brought to a close
9:00 pm: Change of seats before dessert

  • What are the biggest dangers facing the industry today?
  • How can the industry protect itself against these upcoming challenges?
  • How do external influences, such as ASEAN integration, affect the growth forecasts?

New World Hotel, Makati

Esperanza Street corner Makati Avenue, Ayala Center, Makati, 1228 Metro Manila

Tuesday, 15th March 2016

New World Hotel, Makati

Attended by:

Country Head of Premier BPO
Head of HR of Converga
Chief Financial Officer of Sky Arrow Technology, Inc.
Head of HR at Axiem
Chief Financial Officer of Open Access BPO
CoFounder, President of Infinit Outsourcing, Inc.
Operations Manager of Linkserve Solutions BPO Inc
General Manager of ITech Global Business Solutions, Inc.
Senior Vice President, Asia Pacific Operations of TeleTech Corporation
Vice President, Operations of TaskUs
Director/Owner of Eastvantage
Country Manager of TeleDevelopment Services, Inc.
President of TeleDevelopment Services, Inc.
Head of HR of Macquarie Offshore Services
Chief Executive Officer of D&V Philippines
Vice President of InterGlobe Technologies Pvt Ltd
Founding Partner of Global Brainforce
HR Manager of Global Brainforce

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