Facilitated by Avanade’s Professional Services Practice Leaders and a Microsoft Business Application Expert, this roundtable will explore current trends and tactics on how service companies are removing silos, sharing information, and connecting to and motivating workers in creative ways.
The discussion will include case studies on (1) a professional service firm that implemented a total business process transformation, (2) a service company that empowered its workers to enter time and approve it, (3) an industrial sales and service company that integrated end-to-end sales to install service, and (4) a service and software company that created integrations with back-office systems to seamlessly manage a project, optimize resources, and forecast revenue for management reporting.
Creating a connected company: real-world stories
In today’s technology-driven world, service companies must be truly connected. The right project management tools are essential in creating data views that facilitate success from sales to project closure. It starts with CRM and the project management solution that then integrates with the ERP foundation. Integrating the workforce, project insights, and mobility have become key to thrive in the digital era.
Modern service companies face these challenges and more by incorporating their solutions with Business Intelligence tools while also considering AI and IOT applications to extend their view even further.
- What trends are prompting the increased adoption of more project-driven business strategies?
- What best practices are industry leaders applying toward the removal of silos?
- What challenges do companies face when incorporating solutions with Business Intelligence tools and other applications?
The Professional Services Café Series is tailored to senior leaders responsible for operations, human resources, and manufacturing services.
Job titles include but are not limited to: CIO, CFO, COO, VPs, Heads, and Directors of Consulting, PMO, Business Processes, Business Applications, etc.
Attendance is by invitation only and is of course, complimentary for those invited.