Shaping better customer experience through payments
When it comes to digital transformation, Hong Kong is surging ahead; and with the growing numbers of technological advancements making its way into the city, businesses are slowly seeing the need to upgrade their customer experience. With customers shopping fluidly across multiple channels, the challenge is to make the experience – including the payments experience – as seamless as possible.
Companies are increasingly seeing payment systems and choices as a point of difference in a competitive and crowded marketplace. By completely changing the way companies handle customer payments, they can easily streamline and speed up their daily operations, as well as redefine the customer experience for the better.
Join us to discuss:
- How can companies deliver a successful payments strategy and seamless consistent experience across multiple channels and geographies?
- Where do payments fit into the wider customer experience proposition?
- What do customers really seek from their payment experience?
- How can payments can be a strategic partner in your business planning?