The Retail Leaders’ Virtual Roundtable

An exclusive online discussion for senior retail executives across Hong Kong and Singapore

Hosted by Adobe and Moni, this virtual roundtable will tackle how industry leaders build and run their eCommerce practices in Asia. Senior executives in marketing, operations, and digital will have the opportunity to share knowledge and experiences among peers eager to drive eCommerce growth for their companies.

Job titles include CEOs, CMOs, CIOs, Heads of Digital Marketing, Heads of Digital Transformation, Heads of eCommerce, Marketing Directors, IT Directors and other business decision-makers in the retail sector across Hong Kong and Singapore.

Attendance is by invitation only and is, of course, complimentary.

Overcoming D2C challenges with new technologies

The promotion and sale of a company’s products directly to consumers has grown in popularity, especially as the pandemic drove an unprecedented number of customers online. However, leveraging the opportunities presented by this rapidly changing business landscape requires CDOs to be innovative with adaptable eCommerce strategies.

Consumer expectations have become increasingly complex, prompting the creation of streamlined purchase experiences with a keen focus on convenience and an authentic brand connection. Companies and their development officers are now tasked with scaling these initiatives, and the adoption of new technologies can make the difference in their success.

  • How can companies design customer experience at scale while delivering more personalised user experiences for exclusivity and reliability?
  • How can an OmniChannel strategy be used more effectively during the pandemic and beyond, enabling existing brick-and-mortar stores to act as delivery centres for online orders?
  • How can companies work more efficiently on Customer Journey Analysis?

10:30 am:  Introduction by The Ortus Club
10:35 am:  Introduction of participants
10:45 am:  Short address from Adobe and Moni
10:55 am:  Discussion instigated by the moderator and continued by the group
11:45 am:  End of session

Adobe pioneered the paper-to-digital transformation with the invention of PDF. We created Adobe Document Cloud so people can scan, edit, share and sign documents anytime, anywhere. Today, we’re revolutionizing the way people and businesses communicate, collaborate, and get work done.

Moni is an award-winning, digital brand and commerce experience agency, providing digital consultancy and ecommerce management services for brands in Asia since 2006. We partner with our clients to deliver outstanding and meaningful customer experiences across channels and platforms. We support brands with their digital transformation and help our clients to achieve their long terms business objectives. We Create Experiences that Bring People and Brands Together

Thursday, 20th of May, 2021

10:30 AM SGT


Hosted by:

    

MeganThe Retail Leaders’ Roundtable