The Viya Dinner

An exclusive dinner discussion for C-level, CX leaders, and senior executives responsible for innovation and digital transformation of prominent firms in Los Angeles

Accelerating Innovation through Digital Transformation

Digital transformation. It’s disrupting nearly every industry and impacting what it means to deliver a great customer experience. Companies that ignore it risk their very survival; but those that embrace it can dramatically improve customer satisfaction and drive greater value—without driving additional costs.

As customer expectations continue to rise and they increasingly demand experiences that value their time – found that 56% of customers are more loyal to brands who understand their priorities and preferences – it’s become a necessity for companies to take advantage of new technologies that create personalized, predictive and effortless experiences. Undergoing a digital transformation today will enable your company to remain relevant and competitive in your respective industry tomorrow.

We will be discussing:

  • How digital transformation can revolutionize and improve customer experiences
  • Strategies for achieving optimal human capital with digital transformation
  • Why creating personalized and predictive customer experiences is now imperative
  • How your company can cope with new technologies arising from digital transformation

6:30 pm: Arrival and drinks reception
7:00 pm: Welcoming and opening address
7:10 pm: Discussion instigated by the moderator and continued by the group
8:10 pm: Dinner served as the discussion is brought to a close
9:00 pm: Change of seats before dessert

Fig & Olive

8490 Melrose Pl, West Hollywood, CA 90069, USA

Tuesday, 5th of March 2019

Fig & Olive

Attended by:

CXO at Bryant Group

CTO at NanoVentures

CCO at Nano Banc

SVP, Brand Development at 20th Century Fox

SVP, Customer and Operational Services at Southern California Edison

SVP, Operations at Nano Banc

VP, Digital Marketing at Viking Cruises

VP, Front End Product Development at Sony

Managing Director, Marketing at Union Bank

Global Director, Digital at Medtronic

Sr. Director, Customer Service at Trojan Battery Company

Executive Director, Digital Operations for Apple at TBWA\Media Arts Lab

Director, Corporate Strategy at Amgen

Director, Customer Service at FuelCell Energy

Director, Web & Marketing Technology at Charter Communications

User Experience/Digital Transformation Strategist at

Global Commercial Excellence & Innovation at Amgen

Hosted by:

Jess CirciThe CX Dinner